Funny to mention costumer support since they don´t seem to have a real email adress ... However I wrote to them on their Twitter page , but got no response . Anyway their Tw seems abandonded since a long time .Something went wrong. Please contact our customer support if problem persists.
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It´s quite bothersome because I was regularly studying with UK Sivaraman´s mridangam DVD series , of which I bought all volumes for streaming .